Staff Seminar: Improving Customer Service through Process Improvement

At Berry College, the Staff Advisory Committee regularly schedules staff development sessions.  I attended one of these yesterday; the topic was improving customer service through process improvement and was given by Dr. John Grout.  I’m not going rehash the seminar here, but basically the point was that we (staff) should evaluate our current processes and [...]

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A trip down memory lane

It appears that Oregon Trail will be available on the iPhone on February 28!
Oh how I loved computer lab days in elementary school.

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More on electronic textbooks

The first post on this blog was about ‘alternative’ ways for students to get textbooks.  Since then it seems like I’ve seen/heard variations of this discussion in several places.   Three articles came to my attention that I would like to discuss further.

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Facebook & Privacy

Yesterday we had a new blast of anti-Facebook sentiments as the site’s new terms of service was unveiled. For me, and a lot of other people, it was a reminder of how we must all be vigilant about protecting our personal information online.  (Facebook has since reverted to their old terms of [...]

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Newspaper content – anytime, anywhere… mostly free

Two sites have recently come to my attention Newseum and Newspapers.com.  Both sites work in distinctly different ways, but are similar in the way that sort of aggregate newspaper content for users to find easily.
Newseum
Someone sent me a link to Newseum’s Today’s Front Pages site. It is an amazing tool that allows you to [...]

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Dangerous Technology

Let’s not act afraid of new things… many times we’ll end up looking like fools.

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